Review Management for Medical Practices
What’s in a Review?
Ah, the digital age’s double-edge scalpel—the patient review. A well-maintained review portfolio is the Hippocratic Oath of modern medical practices, enhancing patient trust and ensuring a robust influx of new patients. As such, managing reviews is about fostering an ecosystem where the testimonials contribute to the holistic health of the practice and online.
Think of White Coat Web as the monitor of patient sentiment, helping the health of your reputation, and ensuring feedback strengthens the practice’s overall vitality.
Strengthen Patient Trust and See Your Base Expand
How do people get to you? Whereas people used to ask for recommendations from friends, family and their networks, it now happens that on top of that, they check out the reviews and stars online to help them make a decision.
By tailoring the review process to your medical practice’s unique characteristics, we can take it to the highest-rated spot of your patients-to-be’s local search results and increase conversion rate. Just like you meticulously select only the most qualified professionals for your practice, so too do potential new patients —let them peruse your exemplary reviews and thus make informed decisions.
Show Off Your White Coat
We collaborate with doctors, hospital staff, and healthcare professionals:
- Collect reviews from patients
- Monitor single or multiple locations and listings
- Set up custom review notifications
- Respond to reviews
- Customize response templates
- Analyze sentiment
- Track and compare reviews against competitors
By increasing their online rating you will:
- Optimize your practice’s digital footprint
- Attract more patients
- Increase your profitability
- Build your reputation within your community
- Become the “go-to provider” in your area
Results Speak Louder Than Words
Lead Them to Your Website and Win Them Over
Picture this: A prospective patient found your practice on Google and after going over your ratings, thought that you were what they needed. Instead of checking out your competitors, they clicked on your online office —only to be greeted with an outdated website.
Since this is where the majority of patients go to book an appointment, it should be a virtual extension of your practice: friendly, knowledgeable, and easy. After all, what good is to elevate your reviews to lead them there if they won’t make an appointment? Let White Coat Web be your online diagnosis tool and prescription to overcoming the common ailment that is ineffective website design.